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Seminars • IMPACT: Management, Leadership & Accountability • Tucson, AZ

IMPACT: Management, Leadership & Accountability

Attend an IMPACT: Management, Leadership & Accountability course in the TUCSON area:

Add OnSite PMP Exam Prep Course Request an on-site course, or a course in your city.
 Please note that empty course dates may shift based on demand. 
 This course is worth 12 PDU's.
 PMI Reporting Instructions

Course Guide

Download our course brochure containing descriptions of our seminar offerings.

Course Overview

What makes a Great Leader?  How is Leadership different than Management?  How does a team lead exact individiaul accountability?

"Leadership" is the most written about topic in history.  However, in IT, most team leaders who advance into middle management lack formal leadership training. 
Our 2 day course is designed to build management and leadership foundational concepts and skills for new managers in IT.  We'll discuss personal leadership, leading teams, team forming dynamics, team building, earning respect, employee development, interacting with peers, and managing up.  We'll discuss various formal management styles, and patterns practiced by noteworthy leaders like Vince Lumbardy and Jack Welch.


IMPACT: Management, Leadership & Accountability Course Overvieww


Our course contains the following program:

What is Leadership

  • What is Leadership?
  • How is Leadership different than Management?
  • What makes a good leader?
  • John Maxwell's Five Levels of Leadership

Personal Leadership

  • Personal Alignment
  • Strengthsuilder
  • D.I.S.C. 
  • Tools for personal Improvement
    - Vision Boards
    - Positive Declarations
    - Emotional Clearing
    - Body Language
    - What got you hear won't get you there

Leading People

  • Leadership and self deception
  • Establising trust within you team
  • The poise and comportment of a leader, according to Peter Druker
  • Bob Chapman's "People Centric Leadership"
  • The Victim Triangle
  • The monkey

Leading Teams

  • From a group of individuals to a team
  • Setting team objectives
  • Situational Leadership
  • Servant Leadership
  • 5 Stages of team forming dynamics
  • Developing a culture of team spirit - The Carrot Principle
  • Setting team ground rules
  • Group norms
  • Dealing with team conflict
  • 5 Dynfunctions of a team
  • 12 Attributes of high-performance teams
  • Establishing Trust within a team
  • Influence within a team

Getting Accountability Within a Team

  • Process building
  • From 95 to Five Nines
  • Deming on Employee vs. Process Improvement
  • The Basics of a Quality System

Leading Among Peers

  • Synergising with Your Peer Leaders
  • Debating for Success

Leading Up

  • Understanding you're leaders value stream
  • The many forms of communication
  • Decision support
  • Dashboarding
  • Sources of Value

Course Activities

  • Vision Boards
  • Positive Declarations
  • D.I.S.C. Evaluations
  • Role Plays
  • Case Study Analysis
  • Debates
  • Value Sream Mapping
  • Dashoarding


Improve Productivity



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IMPACT: Management, Leadership & Accountability - Tucson, AZ